Charting the Present
That pretty much sums it up. Now back to some guy's HP-UX problem. Not that I know HP-UX but that didn't stop me from getting chosen to resolve it,. The Citrix problem that came in from Germany, from a German, written in German, needing technical knowledge... that went to someone in Bangalore. Her only comment in the ticket: "What is Citrix?" It's in my queue now.